More DVLA crap
So I called the DVLA about the fine they sent me; calmly explained the problem over the phone and the young lady told me that she had the details about the road tax refund; there was a note on my file.
If this was the case, why the hell did they issue a Penalty???? I was then informed that she couldn’t help me over the phone, any dealings with the department had to be in writing. What sort of crap was this? In today’s day and ago, refusing to interact over any other channel but writing is just plain stupid. I wonder who’s responsible for the crummy processes they have there. Maybe they should wake up, get out of their nightgown and join the rest of us in the correct century.
O.
